These are the stars that make it happen.

Meet our 5-star fleet.

Thanks to the dedication of our winning team, through a AAA independent customer survey, we ended the year 2005 with the highest scored in our region for customer satisfaction with regard to driver appearance, professionalism, ability and compassion.

We are additionally proud of our 5-star drivers who consistently deliver the quickest response time in our area.

Ellison’s drivers are:

• Prompt
• Professional
• Purely Positive Polite Problem Solvers
• Protective
• Productive

Ellison's Towing 5-Star Fleet

Lisa Cahillane

General Manager
Leadership Team / Customer Service Team

Andrew Egan

Customer Service Team

Costantin Sweis

Wheel-Lift Fleet

“Last Thursday I needed a tow so I called AAA and they sent me Costantin Sweis. He was so nice and helpful. I give him a 10 out of 10 for service. I am extremely satisfied with the service I received. Thank you so much!” -Elizabeth

“My truck would not start so I called AAA for towing service. He arrived within 5 minutes. He first tried to help start my car and when that was not successful he towed it to the service station for me. The entire time he was so nice and professional. I asked a few questions about what he was doing and he explained things very clearly without talking down to me. Everything was neat and clean. And the process was so efficient. I was very impressed. It was fun watching my car get towed! How crazy is that!? I don’t normally send responses, but when you get that kind of service these days, you have to give props! Thanks!” -Valesha

“Constantin did a terrific job for me today! Helped me quickly and efficiently. He was careful, polite, personable, and actually perfect. I honestly could not have asked for better. Thanks! -Howard

“Very good service from AAA. The driver helping me, Costantin, was awesome. He helped me tow my car to a shop and he brought us home. He is a very conscious person and careful. So courteous. I am totally satisfied. Thank you.” – Hermania

Roman Babayants

Leadership Team / Flatbed Truck Fleet

“I was really happy with the service I received today from Roman. He had to pull my car out of my extremely narrow driveway. He got it out quickly and efficiently. I was very impressed. He was super nice and helpful. I could not have asked for better service. Thanks!”- Michelle

“Roman did two tows for me today! He was really nice and did a great job. For now on, when I need a tow, I will be sure to call Ellison’s Towing. He did an excellent job. Thanks!!” -Unknown

“Your company has the best and most courteous drivers i have ever dealt with in my life. I will recommend Ellison’s to everyone I come into contact with. This is the 3rd time that I have had to use your company this year with different drivers responding each time and they were all the best drivers ever ever ever. Roman and Oscar came out today. These guys are freaking knights in shining armors. They are so so so nice. I have to tell you so they know how amazing they are. They are acting like a supervisor is in the car with them. 2 different drivers with the same amazing service. Los Altos will know that you are the greatest ever. I deal with a towing company all the time located in Campbell and they cannot touch your service. Hiring and supervising is fantastic. I am sooooo happy! They act as if their bosses are in the car with them. They cross their  t’s and dot their i’s and are so courteous. Sooo appreciated. Will only ask for ellisons. Your drivers are the best ever. Amazing. Nobody is ever having a bad day. Ellisons should be rated as the best company in the industry hands down. From the hiring, to the supervising, to the drivers on the road, perfect.” – Gina

Miguel Pena

Wheel-Lift Fleet

“Miguel is outstanding. I had to have my vehicle towed and Miguel was incredibly nice, on the scene quickly. I couldn’y have been happier with his help.” – Kathleen

“Miguel did a great job. I was so impressed with his quickness in getting to the scene, he even beat me there! I want to express my gratitude to Miguel for helping me and making my day better.” – Elizabeth

“I needed a tow and called AAA. They sent Miguel who did a great job. He was wonderful, considerate and I was very impressed with the level of service I received.” – Anonymous

“Miguel is a top-notch guy. His service was just awesome.” – Kevin

Jeffrey Taa

Wheel-Lift Fleet / Flatbed Truck Fleet

“Jeff helped me today and all I can say is what a fantastic guy! He had an incredible personality, great smile, and very personable. I’ve never had service as good as Jeff’s. He was consistent and prompt as well. Just a great guy! Thanks!” -Lemar

“Wanted to Thanks Jeffrey Taa for great service this evening. He arrived quickly and did everything possible to make sure I was back on the road quickly and safely. Jeff is a great example of excellent customer service, provided by true professionals. Thank you!” – Ittai

“After a very trying experience with my car breaking down in the middle of a terrible rain storm, during rush hour traffic, I could not have been more pleased and delighted to have Jeffrey Taa come assist me. He was courteous, pleasant, and very kind. He had to figure out a way to get my car on his truck, which was unable to be shifted out of gear. All the while, I sat comfortably in his warm truck, while he slaved away in the pouring rain. He maintained his professional and kind manner the whole time, and he even gave me a lift home so my young children wouldn’t have to be awakened by my husband to come pick me up from the service shop at 10 p.m. Every driver should be like Jeff. I am sure he will continue to receive many accolades. Thanks!” – Kelly

“Just wanted to say thanks to Jeff Taa for the excellent service I received last night. He arrived very quickly late at night during the rain to pull my car off a steep shoulder and back onto the road. My vehicle was undamaged, and I returned home safely and successfully. I highly commend Jeff for his expertise, courtesy, and efficiency. Thanks!” -Galt

Charles Angell

Flatbed Truck Fleet

“Just a quick message how amazing Charles Angell is -he “rescued” me from 280 on Tuesday morning. What a positive man – clean truck, respectful, efficient. Truly an “angel” to a frustrating morning:)” – Lynda

“I had my car towed last night (Thurs.) from Los Altos to Mountain View.  It is a 1966 AC Cobra and I requested a flatbed at the time of my call.  Though it took a little longer than I would have liked to get service, it was only because the driver, Charles Angell was returning from a previous call that was some significant distance away. The purpose of this email is to let you know how happy I was with Mr. Angell’s service and the extra effort he put forth to deal with a specialty car.  He was very aware of the damage he could do to the car if he didn’t load it correctly, and it took a lot of extra time and ingenuity to get it done safely. My sincere thank you to you and to Mr. Angell for a job well done.” – Bill

“Charlie was kind, professional and very nice. He knew all about the place I wanted to take my vehicle to and working with him was a pleasurable experience. He was nicer than a majority of people I have to deal with in such situations. I was very please.” -Henry

“Today I had some car troubles so I called Ellison’s Towing and within minutes Charles Angell was there! He did a super job, had great communication with me, and overall just had outstanding services. Thanks! -John Lewis

Pascual Ruvalcaba

Flatbed Truck Fleet

“Your driver Pascual helped me out with my keys that were locked in my car.  He was there not 10 minutes after I called.  It was great!” – Anonymous

“Pascual was a great help! He was really nice. I really appreciated that he took me to the shop and waited a bit for the rental car.” – Joan

“Pascual was such a wonderful help! He was so caring and got me on my way quickly. Couldn’t have asked for better!” -Ivan

“Pascual was so kind and patient with me today. I had an accident and I could honestly say he was my savior!” -Caylee

“Your driver Pascual was so kind, calm, efficient, and very funny! Also he was wonderful! And I need wonderful!” -Margaret

“I will only use Ellison’s for now on because of the experience I had today. I needed a tow and Pascual was there in minutes! He took time to discover the problem. Such a great employee and a fantastic man! Couldn’t have asked for better! He just made my day!” -Celcilla Moreno

Roger Capwell

Flatbed Truck Fleet

“Outstanding guy, outstanding service, outstandingly helpful.  He diagnosed my problem, I didn’t have to be towed, and he saved me a fair amount of money I would have spent on repairs.” -Frank

“Sunday Roger helped me with my Dodge Avenger.  Amazing, amazing, guy.  He helped me out so much and gave me everything I needed.  He was amazing.  Seriously, helped so much! -Sabrina

“Roger was totally fantastic! Good guy, most tow drivers aren’t the best but Roger was wonderful!  Very enthusiastic!” -Jim

I had an accident today in Fremont. I would like to thank Roger so much for his service. He did a fantastic job! I was very pleased.” -Rose

Raul Espinoza

Flatbed Truck Fleet

“I would like to thank Ellison’s Towing, and your driver Raul.  On Sunday my Miata’s clutch slave cylinder went out at Page Mill and Foothill Expressway.  Raul was there immediately, my car was on the flat bed quickly and we were delivered to Heyer Performance.  Raul was extremely professional, polite and efficient.  As I was sitting in the truck I happened to look around and noticed that it was spotless. Obviously you and your employees take great pride in what they do and ensure a great customer experience.Thank you very much and please pass on my thanks to Raul.” -Paul

“Ellison’s came promptly (16 minutes) and I received excellent assistance from the tow-truck operator, Raul. He was competent, efficient and appropriately friendly – a very good addition to your team. Thanks!” -Christine

“Raul did an outstanding job and represented the company in an outstanding way.  He was friendly, direct, and fast.  Took care in my property, but did not waste time.  Great job.” -Randy

“Today my car broke down and I needed a tow, so I called Ellison’s and received the best service! Raul was amazing and very professional. He was also very thoughtful and kind to me. You don’t see that often. Overall, he was a great guy and gave me fantastic service. Thanks!” -Unknown

Angel Arroyo

Flatbed Truck Fleet

“I’m calling to compliment your driver Angel Arroyo.  He is awesome.  I was in an accident a couple nights ago and he towed my car.  He was friendly, extremely nice, and he drove me all the way to San Carlos.  He is super cool and you need to keep him around.” -Melanie

“Hi! My car had a battery problem and then had to be towed to the local Honda dealership. Mr. Cyrus Fagar and Angel Arroyo were brilliant! I called AAA and in 10 minutes Cyrus arrived, he checked the battery and it turned to be a problem of a different kind, he promptly called the office and then Angel (what a coincidence!) “flew” over. He arrived in less than 15 minutes, considering the location, traffic, peak hours, etc. I could not expect more. His work was brilliant, he helped a lot and I would like to express my compliments to the friendly, prompt and professional service! It’s was absolutely exceptional! A+++! Thank you!” -Vladimir

“He was kind, calm, efficient, and very funny.” -Margaret

Hans Werner

Service Truck Fleet

”

“Hans helped me today with a trainee, Ivan. They were super fast and prompt. Just over all super awesome people! You don’t see that often these days! Just really nice young men. Thanks!” -Ernesto

“Hans Werner helped me today and he was a very very nice man. He was so easy to deal with. He did the job efficiently and he was there so quick! I’m glad that he was the one to help me today! I couldn’t have asked for better! Thanks!” – Mrs. Rice

“I had the pleasure of calling AAA for help. They sent me Hans Werner. On a a scale of 1 to 10, I would give a 9.99! He was absolutely terrific. I am crippled unfortunately and he went out of his way to assist me and I so appreciated that. Thanks!” -Edward

“My son has a high functioning form of autism called Aspergers Syndrome and when out of the ordinary things happens, he gets anxious. He is a very good driver but he had a tire blow out on the freeway. He managed to pull over safely but when he called AAA, he discovered his card had expired. Panic! Hans Werner from Ellison’s Towing kept my son on the line and very calm. I showed up so my card could be used and Hans reassured me that he would take care of things….and he did! Any towing company can change a tire but this company has caring individuals like Hans who have compassion and patience to help someone when he is having a really bad day. Kudos to Ellison’s Towing and thank you Hans for being such a great guy! -Unknown

Adrian Orozco

Service Truck Fleet

“Today I locked my keys in my car and Adrian was sent from Ellison’s Towing. He got there so fast, it was like I hung up the phone and he was there 3 minutes later! He was such a nice guy, very professional, and got me on my way with no hassle. Thanks!” -Pam

“I am writing to commend Adrian Orozco for his efficient, speedy, courteous, and effective service on my behalf today.  I had locked my keys and phone in my car on the Stanford campus, and, after calling AAA, he arrived within six minutes.  Unbelievable!  And after he arrived, he opened the door in less than a minute.  He even offered me a bottle of water on this hot day.  I can’t express how impressed I was, or how grateful I am to him for his courteous and caring response.  He is conscientious and responsible.  He is definitely a keeper, and his goodness, quality and professionalism should be noted.  He is an asset to your company.” – Paul

“Your driver Adrian got to me in literally 6 minutes.  I felt like I hung up the phone with AAA and he arrived.  It was wonderful.” – Petrita

“I had a flat tire and Adrian helped me out.  He was fantastic! Super great customer service!  He got there quickly, made me feel safe, and was extremely sweet.  He even checked all four of my tires for me.  I wish every employee was like him.” – Beth

Juan Camacho

Service Truck Fleet

“I had a flat tire yesterday. I called AAA, and they told me it was going to take a while, but within 4 minutes Juan Camacho showed up. I just wanted to comment on how nice and courteous he was. He changed my tire, and in a few minutes I was ready to go. Mr. Camacho is definitely an asset to your company. Congratulations on the great staff and services you provide. I will call AAA to let them know about my good experience with your company.” – Issilma

“Your driver helped us out of a lockout.  Juan Camacho was, just like, extremely fast.  Like, can’t believe how fast he was there.  I really appreciate it.  We had a wedding cake in the car, it was an emergency situation and you guys delivered.” – Gabriel

Mike Manzano

Battery Specialist

“Just wanted to call and make sure Mike Manzano got rewarded and noticed for the service he gave me today. I was EXTREMELY SATISFIED. He did a really good job! Thanks!” -Unknown

“Michael is awesome.  He found me in the middle of nowhere; I was stuck with a flat tire.  He was quick and went out of his way for me.  He really helped me out.” -Cerise

“I was sitting in a parking lot doing some work as my 3 year old slept. When I went to turn my car on to go and get my 2 other children from school, it wouldn’t start! Just as I was getting out, seeing if someone was available to give me a jump, I see this beautiful yellow truck coming to save me! Mike was so nice and helpful. He got me out of there quick and safely. Just made my afternoon opposite of what I thought it would be. He was my angel sent from heaven. Thank you so much!” -Michelene

“Today my car had a flat tire, and Mike Manzano from Ellison’s came right away! He was super nice and professional. Big fan of his! Good job! Thanks!” -Emily

“Mike helped me today and he was super nice and super sweet. He did a great job! He was fast and efficient, and very personable. It was overall really great service! I couldn’t have been more pleased! Thanks!” -Chelsea

“I could not have been more pleased with your service. Mike Manzano did SUCH a great job I wanted to again thank him. I was terrified and he was great in helping to calm me down. I was so impressed with his care and service it nearly brought me to tears. Thank you for reminding me that great customer service still exists.” – Katherine

Brooke Remick

Battery Specialist

“I had a dead battery, my car wouldn’t start so I called AAA and they sent me Brooke Remick. He was there within 45 minutes. I could not have been happier with the service I received. He was most professional, a very nice young man, and a very hard worker. He is definitely a keeper! I have never had service as good as Brooke’s. Thanks!” -Albert

“Brooke Remick was such a pleasure to work with. He was nice, personable, and a hard worker. He got me on my way in minutes and arrived on time too. He was fast and efficient. He did a really good job! I couldn’t have been happier. I was extremely satisfied. Thanks!” -Norman

“I just wanted to thank you for sending Brooke out to unlock my car after I locked my keys in it.  He arrived within 5 minutes of my calling AAA and was courteous, efficient, and very kind.  In fact I think he cut his lunch break short to come rescue me.  You have a terrific employee in Brooke and thank you again for sending him out.” -Patrick

“Just wanted to let you know your technician, Brooke Remick came to help me with a dead battery today through a call from AAA. He was professional and helpful and thorough. I would definitely recommend your services to others. Thank you so much!” -Arabella

Cyrus Fagar

Battery Specialist

“Cyrus was pleasant, efficient, and very good at his job. I would like to give him a gold star for the day! Thanks!” -Mr Mcaffrey

“Cyrus had come out about two weeks ago for our other car, then he came out again today.  He was just terrific!  I want to send kudos.  He responded two minutes after my call in and was here in just 10 minutes! Thank you!” -Karen

“Hi! My car had a battery problem and then had to be towed to the local Honda dealership. Mr. Cyrus Fagar and Angel Arroyo were brilliant! I called AAA and in 10 minutes Cyrus arrived, he checked the battery and it turned to be a problem of a different kind, he promptly called the office and then Angel (what a coincidence!) “flew” over. He arrived in less than 15 minutes, considering the location, traffic, peak hours, etc. I could not expect more. His work was brilliant, he helped a lot and I would like to express my compliments to the friendly, prompt and professional service! It’s was absolutely exceptional! A+++! Thank you!” -Vladimir

“I want to acknowledge Cyrus Fagar for his friendly, outstanding, and quick service yesterday!  I’ve had to call AAA a few times and I would get Ellison’s and your contractors are excellent!  Thank you!” -Carol

“Your driver Cyrus just installed a battery for us and we would like to let you know we are very very satisfied with his service.  Thank you Cyrus and thank you Ellison’s!” -Andreo

Oscar Vasquez

Battery Specialist

“I was very impressed by your driver Oscar. He was prompt, efficient, and conveyed a high level of expertise and excellence. Thanks for the new battery!” -Joanne

“I’d like to give kudos to a couple of your drivers. Roger showed up in his tow truck and did a fantastic job. He diagnosed my battery problem extremely fast and within minutes had Oscar out here to install a new one. Both of these gentleman were remarkable. They were positive, professional, and on top of doing a really really good job, just really nice. I’m calling AAA to let them know how great these guys were! Thank you so much!” -Lisen

“Your company has the best and most courteous drivers I have ever dealt with in my life. I will recommend Ellison’s to everyone I come into contact with. This is the 3rd time that I have had to use your company this year with different drivers responding each time and they were all the best drivers ever ever ever. Roman and Oscar came out today. These guys are freaking knights in shining armors. They are so so so nice. I have to tell you so they know how amazing they are. They are acting like a supervisor is in the car with them. 2 different drivers with the same amazing service. Los altos will know that you are the greatest ever.  Hiring and supervising is fantastic. I am sooooo happy! They act as if their bosses are in the car with them. They cross their  t’s and dot their i’s and are so courteous. Sooo appreciated. Will only ask for Ellison’s. Your drivers are the best ever. Amazing. Nobody is ever having a bad day. Ellison’s should be rated as the best company in the industry hands down. From the hiring, to the supervising, to the drivers on the road, perfect.” -Gina

Calvin Sabatini

Battery Specialist

“He was efficient, fast and friendly.  I commended your company’s exceptional service and he explained that Ellison/AAA’s goal is to provide the best possible degree of professionalism.  Although he is quite new to your company, please acknowledge his incredible service and people skills!  He also explained your warranty policy and again I am amazed.” -Vickie

“Calvin Sabatini helped me today and I just wanted to call and comment his work ethic. He was fast and efficient and the service I received was really good!!!!” -Arnold

“My car broke down and it was smoking under the hood, so I pulled over. Before I could call AAA, Calvin, one of your tow trucks pulled over. He was on his way to a call and called in for me. After that Constantin picked my car up with me